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The newest member of leading health IT company Medtech Global may only be a few weeks old, but she’s already helped answer hundreds of customer questions.Sara, Medtech’s new AI chatbot, has been hard at work since July offering support to customers around the clock.Medte...
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In the not-too-distant past, chatbot developers sold their solutions as a way for clients to differentiate themselves from their competitors.When everyone else was still heavily reliant on email, self-service forms and telephone support, a personalised chatbot was something ...
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